Frequently Asked Questions
Need help with an order, or curious about a product? Pick a topic below and click any question. If you don't see your answer, we're one email away and ready to help.
hello@drherbalist.usGeneral
Who is Dr. Herbalist?
Where are Dr. Herbalist products made?
Are Dr. Herbalist products Halal?
Are your products third-party tested?
Can I see a Certificate of Analysis (COA)?
Where can I find the Supplement Facts for each product?
Do your products contain common allergens?
Are your products organic?
Safety & Usage
How do I take Dr. Herbalist supplements?
Can I take more than one Dr. Herbalist product at a time?
Can I take your products while pregnant or nursing?
Can children or teenagers take Dr. Herbalist products?
Can I take your supplements with my medication?
When is the best time of day to take my supplement?
How should I store my products?
Gummies
Are Dr. Herbalist gummies sugar-free?
Why are your gummies individually wrapped?
Do your gummies contain gelatin?
What gummy formulas do you offer?
What's the difference between the 60 ct and 90 ct bottles?
How many gummies do I take?
What do the gummies taste like?
Capsules & Softgels
What's the difference between capsules and softgels?
Do the oil softgels have a strong taste?
Are the capsules single-ingredient?
What's the difference between an extract and a powder capsule?
Can I open a capsule and mix it into water?
Why do some products come in 60, 120, 240, or 480 counts?
Powders & Seeds
How do I use the powders?
Are the powders single-ingredient?
Can I cook with your powders?
What do the powders taste like?
What are the whole seeds for?
How should I store powders and seeds?
Topical Oils
What are the 120mL bottled oils for?
Should I patch test before using a topical oil?
Can I ingest the topical oils?
Ordering & Payment
What payment methods do you accept?
How does the Build a Bundle discount work?
Do you offer subscriptions?
Can I change or cancel my order?
I didn't receive my order confirmation email.
Shipping
How much is shipping?
How fast will my order ship?
Where do you ship?
Can I track my order?
My package is lost or delayed. What do I do?
Returns & Guarantee
What is your return policy?
How do I start a return?
When will I get my refund?
My order arrived damaged or incorrect. What do I do?
Marketplaces & Wholesale
Where else can I buy Dr. Herbalist?
Are the products on Amazon the same as on your website?
Do you sell wholesale?
I saw Dr. Herbalist marketing overseas. Is that you?
Still have a question?
Contact Us*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before use, especially if pregnant, nursing, or taking medication.











